Integrations

Integrations

Ceyluu connects to the phone systems, messaging channels and AI services your team already uses, so you add capability without replacing what works.

01

Phone systems

3CX

Phone system

Calls, extensions and queues from your 3CX system, with live agent status and click to call.

Asterisk

Phone system

Connect Asterisk-based phone systems for calls, queues and agent status.

FreePBX

Phone system

Use Ceyluu with FreePBX systems for the agent workspace, campaigns and reporting.

Grandstream

Phone system

Bring calls from Grandstream UCM phone systems into Ceyluu.

02

Messaging

WhatsApp

Messaging

The official WhatsApp Business Platform. Chats and approved message templates go to the same agents and queues as calls.

Messenger

Messaging

Messages to your Facebook Page arrive in the same inbox, with the customer’s full history.

03

AI services

ElevenLabs

AI service

Natural AI voices for voice agents that answer first and hand over with context.

Google Gemini

AI service

Language understanding for AI agents, handover summaries and wrap-up notes.

04

Business apps

CRM and helpdesk

Business apps

Screen pop, call logging and contact sync through an open API and webhooks.

Excel and CSV

Business apps

Upload contact lists for campaigns and export reports for your own analysis.

WhatsApp and Messenger are trademarks of Meta Platforms, Inc. 3CX, Asterisk, FreePBX, Grandstream, ElevenLabs, Google and Gemini are trademarks of their respective owners. Names and logos are used only to identify compatible products and do not imply endorsement or partnership.

Integrations

Add Ceyluu to the phone system you run today

Your numbers, trunks and extensions stay where they are. Ceyluu connects to your phone system and messaging channels, then adds the customer, agent and reporting layer on top.

Your channels

3CXCalls, extensions and queues
WhatsAppOfficial Business Platform
MessengerMessages to your Facebook Page
Asterisk and GrandstreamOther phone systems

Ceyluu

  • Queues, skills and routing
  • One customer record across channels
  • Outbound campaigns with line limits
  • Wrap-up templates and outcomes
  • Live and historical reporting
  • AI handover with summaries

Your team

Agent workspaceTalk and chat in one screen
Supervisor dashboardsLive floor and reports
AI voice agentsAnswer first, hand over with context
CRM and helpdeskScreen pop and call logging
Reports and exportsDaily reports and Excel exports